How to Choose the Best Carpet Cleaning Company: Your Complete Guide
You want nothing less than the best carpet cleaning company for your home’s carpets. Finding that company can be something like finding a needle in a haystack.
Sure, you can find something on a discount site for a cheap carpet cleaning, but how can you be sure that they’re a quality carpet cleaning company?
Don’t leave the carpet in your home to chance, get a professional carpet cleaner that you can trust in your home.
Read these tips to find the perfect carpet cleaner for your needs.
1. What Are Your Needs?
You’ll first want to assess your needs before you start looking for a carpet cleaner. You want to ensure that the carpet cleaner you work with has exactly what you need. You’ll need to consider the following:
- Are there pets and kids in the home?
- Are there specific areas or stains that need to be cleaned?
- Do you prefer a carpet cleaner who uses environmentally-friendly products?
- How much time can you realistically allow for the carpets to dry?
- What type of carpet do you have (Berber, plush, etc.)?
- How many rooms need to be cleaned?
Do you need other services like upholstery or tile and grout cleaning? Knowing this in advance will make it much easier to find a carpet cleaner who specializes in all three areas.
2. Ask for Referrals
You probably know of someone who has had their carpets cleaned recently. Ask people within your network of companies that they recommend. That will give you a starting point for finding the best carpet cleaner in the Fort Collins and surrounding areas.
You can also check out companies online by doing a simple Google search or checking with your local chamber of commerce.
At this point, you just want to get a list of carpet cleaning companies and narrow it down from there.
3. Do Your Own Research
Once you gather a list of names of carpet cleaning companies, it’s time to find the best carpet cleaning company of the bunch.
You will have to do your own research. Fortunately, you’ll be able to do that research online. You can visit the websites of the companies on your list. The next two items on this list are things that you want to note when doing your research.
4. Read Reviews and Testimonials
People love to talk about the experiences they had with service providers. They’ll let you know if that experience was good or bad.
When you’re looking at a carpet cleaner’s website, you’ll want to see if they have a page dedicated to testimonials and reviews.
A business isn’t likely to post bad reviews on their own website. You’ll want to do further research on sites like Google, Yelp, and the Better Business Bureau.
5. Look at Company Experience & Services
The best carpet cleaning companies are often educational and informative. They go out of their way to provide their customers with information on carpet care and carpet cleaning tips.
You want to know how long they’ve been in business and what kind of experience they have. Some may hole carpet cleaning certifications or they’ve been in business for many years. You want to go with
The carpet cleaning company you choose also offers a wide range of services beyond cleaning your carpets. They also offer upholstery cleaning and tile and grout cleaning. That is sure to make your life a little more convenient because you can have one service provider to do the work.
6. Know the Questions to Ask
Separating the best carpet companies from the scams can be challenging. It’s up to you to know how to tell the difference. That can come from by asking the right questions.
- What kind of insurance do you carry?
- Do you have free estimates?
- How long will the carpets need to dry?
These questions will help you get a better idea of the carpet cleaning company.
7. Make a Few Calls
Once you have your list of questions and you know what to look for in a carpet company, call them. This will help you figure out how much customers mean to the business.
You’ll find that there will be a difference between companies that serve customers and companies that serve themselves. Customer-centric companies work hard to make sure that you’re satisfied every step of the way.
They may offer convenient options like online scheduling to make your life easier. They’re also incredibly responsive to your questions and concerns.
Contacting them before you try them will give you a great indication as to how a particular company works. If they aren’t very responsive or professional when you contact them, chances are they won’t be that way in your home either.
8. Get an Estimate
You may have one or two services to your home for an estimate before work begins. If you do, then you’re going to want to make sure that the pricing is transparent. There are some companies out there that will advertise a discount on their website and then change the pricing at the last minute, without reason.
You want to be clear what is the service and how the pricing is structured.
Find the Best Carpet Cleaning Company
It’s not easy to find the best carpet cleaning company in Fort Collins and the surrounding areas. You want to make sure that you have a company that’s professional, reliable, and gets the job done.
If you want to find the best carpet cleaner, look for one with a range of services and offer outstanding customer service. You’ll want to do your research online and check out reviews and testimonials to make sure you’re going with a reputable company.
Are you ready to get your carpets cleaned? Contact us today.